REFUND & EXTENSION POLICY

Certification

All cancellation and substitution requests must be submitted to AFCPE® in written form via email to certification@afcpe.org.

AFC® Certification Program

Enrollment fees, live and/or recorded webinar fees, and Onsite Review & Exam fees are non-refundable.

Course materials and exam fees, of any kind, associated with any AFCPE Certification program are non-refundable thirty (30) days after payment has been processed.

If a refund is approved, course materials must be returned to the AFCPE National Office and postmarked within seven (7) business days. Materials must be unopened and not used in any manner. Once materials are received and inspected by the AFCPE National Office, a refund can be granted for course materials within the stated time frame.

  • Extension: Registrants have 36 months from the date of registration to complete all certification requirements. One extension is available with payment of an extension fee. If the requirements for certification are not completed by the deadline, registrant may use the extension form to request a 6-month extension. AFCPE will notify you about the status of your extension request within 2-3 business days of receipt. If approved, an extension of six-months from your original deadline will be granted. All program requirements must be met within the six-month extension period or re-enrollment in the program will be necessary. There is $200 fee for an extension. Please review the AFC Candidate Handbook for further information.

Post Certification

Annual Certification Fees are non-refundable.

  • Extension: Certificants are required to complete thirty (30) continuing education units (CEUs) during a two-year reporting cycle. One extension is available with payment of an extension fee. If the requirements for maintaining certification are not completed by the deadline, registrant may use the extension form to request a 6-month extension. AFCPE will notify you about the status of your extension request within 2-3 business days of receipt. If approved, an extension of six-months from the reporting period deadline will be granted. All renewal requirements must be met within the six-month extension period or the credential will be suspended. There is a $200 fee for an extension. Please review the AFC Candidate Handbook for further information.

Education

All cancellation and substitution requests must be submitted to AFCPE® in written form via email to education@afcpe.org.

AFCPE Sponsored Webinars 

Any AFCPE-sponsored continuing education webinar paid through AFCPE is non-refundable.

AFCPE Essentials Courses

Refund requests made within 5 business days of purchasing an AFCPE Essentials Course will be granted minus a $50 administrative fee. After 5 business days of purchase, Essentials Courses are non-refundable.

Member Services

All cancellation and substitution requests must be submitted to AFCPE® in written form via email to memberservices@afcpe.org.

Annual Membership Dues

Annual Professional, Candidate, Student, or Emeritus Membership Dues are non-refundable.

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Symposium

All cancellation and substitution requests must be submitted to AFCPE in written form via email, smartinfuller@afcpe.org.

Exact dates/times are subject to change, please refer to the Symposium registration form for any updates/changes to this policy.

  • Cancellation Policy (Except Scholarship Registrations): Registrations canceled prior to September 30, 2023, will be refunded in full. 
  • Due to Symposium content being available until October 2024, any cancellation requests received after September 30, 2023, will NOT be honored.
    • ***Please note that submitting your online registration information obligates you to pay for registration. *EXHIBITOR Registration Fee is Non-Refundable.
  • In the case that the AFCPE Symposium is prevented from being held as advertised, as a result of any cause beyond AFCPE’s control, AFCPE shall be relieved of its obligations and liabilities for as long as fulfillment is prevented. Causes include but are not limited to natural catastrophes, acts of war, acts of terrorism, airline flight cancellations, strikes, lock-outs, floods, severe weather conditions, or failure of third parties to deliver goods or services. AFCPE will make every effort to reschedule the event as soon as is feasible.
  • Pre-Symposium/Training Event Policy: There will be no refund of Pre-Symposium registration fees after September 30, 2023. If by October 10, 2023, the minimum attendance is not met, AFCPE® will determine if the session(s) will be canceled. Registrants will be contacted as soon as possible if the program is canceled and a refund will be processed.

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