The need for a financial coach is simple: a financial plan, no matter how faultless, is still subject to human behavior and emotion. Financial coaching helps residents to establish processes and gain tools for balancing the behavioral and financial needs of their family and household.
Eden Housing’s Eden Savers Program is set up to support our residents by being matched with a trained financial coach. Rather than simply educating or giving advice, coaches work one-on-one with our residents to help them improve their financial well-being, set and achieve meaningful financial goals, develop action steps, provide accountability, and serve as a resource for client questions.
All aspects of the Eden Savers Program are virtual: interviews are held over the phone, training is held on Zoom, and coach/resident meetings will be held remotely as well.
Roles/Responsibilities
- Greet matched residents attending virtual/remote sessions.
- Provide effective communication/guidance to the resident.
- Review their paperwork and help them identify their financial goals.
- Answer their questions and provide resources/information to help them continue their financial education.
Time Commitment/Availability
- Able to commit to an interview, submit to a background check, and complete online training sessions (all of these are outside of the 6-month commitment below).
- 6-month commitment after matching is completed.
- Commit to meeting with resident/client 2x a month for an hour.
Required Qualifications
- Successful coaches are active listeners, curious, goal-oriented, and able to work in partnership with their clients.
- Knowledge of personal financial management is useful but not required.
- Bilingual Coaches who are fluent in Spanish, Cantonese, or Mandarin requested.
- Coaches must attend a two-part, virtual training, held on weekdays, to learn Eden’s provided financial curriculum, coaching practices, and tools that can be used with clients.
- Coaches meet with their client every other week for 6 months; coaching sessions are generally 60 minutes.
- Access to laptop, smartphone, tablet, and stable internet.
Preferred Qualifications
- Previous financial coaching experience.
- Previous experience with low-income/underserved populations.
Tentative Schedule for 2025
February-May: Recruiting and Interviewing potential coaches
March-June: Coach Training (at least one training session will be offered each month)
April-June: Financial Coach/Resident Matching (rolling)
September-December: rolling graduations