As part of Consumer Action's decades-long work educating consumers to better recognize and avoid fraud, we are offering, in Chicago, our "Just Say No to Scams" training. This free event will provide community educators, counselors, and other community-based direct service providers an opportunity to gather knowledge and resources to help…

This comprehensive webinar equips financial counselors with the knowledge and confidence to effectively support service members and their families throughout the military lifecycle. Participants will gain a deep understanding of the unique financial systems, benefits, and challenges within the military environment and culture—from basic pay and allowances to deployments, PCS…

This webinar educates financial service providers on the Federal Trade Commission’s role in military consumer protection. For over ten years, the FTC’s Military Consumer initiative has fought to stop fraud against military consumers through enforcement and consumer education. Learn about free print, digital, and media resources to add to your…

In a world where financial information is everywhere, the counselor’s value lies not in what they know but in their ability to unlock what the client already knows they need to do. The Heart of the Matter is a 60-minute session that reframes the counselor-client relationship. Participants will learn to…

In 2026, we've entered into an environment that creates the 'perfect storm' for threat actors. They can now leverage AI to be more efficient and effective in launching their attacks. Ongoing global geopolitical issues are also in play. These things all lead to a significantly heightened level of activity which…

In this interactive and educational session, participants will gain tips and strategies to support and effectively work with younger generations. Participants will explore key insights into their financial behaviors, communication preferences, and how to support their financial goals. Participants will learn how to create inclusive and welcoming spaces that encourage…