FPA Connect: Seek First to Understand

Active listening, or seeking first to understand, is a critical skill for all financial professionals to develop. Active listening will help you engage, empathize with, and truly connect with your clients. In this interactive webinar Ryan H. Law, CFP® AFC®, will discuss the importance of seeking first to understand your clients and will share practical tips for putting the principles into practice. Topics include self-awareness, empathy, validation, avoiding autobiographical responses, 7 keys to active listening, examples of good questions, and learning styles.

Presenter: Ryan Law