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October 28, 2021 @ 12:00 pm - 1:00 pm EDTFREE for AFCPE Members
Active listening, or seeking first to understand, is a critical skill for all financial professionals to develop. Active listening will help you engage, empathize with, and truly connect with your clients. In this interactive webinar Ryan H. Law, CFP® AFC®, will discuss the importance of seeking first to understand your clients and will share practical tips for putting the principles into practice. Topics include self-awareness, empathy, validation, avoiding autobiographical responses, 7 keys to active listening, examples of good questions, and learning styles.
Presenter: Ryan Law