Refund Request Form

AFC® Study Materials

The AFC® Learning System and printed books are non-transferable. The AFC® Learning System and printed books are non-refundable thirty (30) days after the date of purchase.


Refund Requirements

Unused items may be returned for a full refund (less shipping/handling) within 30 days of the original date of purchase under the following two conditions:

  • It is still in its original condition such that it can be resold; AND
  • The AFC® Learning System has not been activated.

Please enclose a copy of your original invoice. If you do not possess a copy of your invoice, kindly ensure inclusion of the following details within the designated box:

  • Full ship to name, and
  • Invoice number (if available).

You will receive credit for the price of the program in the original form of payment you provided. We do not issue credit for any shipping or handling charges. You are responsible for return freight fees. Please note we do not provide return labels. Refunds can take up to 15 business days for the credit (if applicable) to appear on your account.

AFCPE® AFC® Prep Course

The AFCPE® AFC® Prep Course is non-transferable. The AFCPE® AFC® Prep Course is non-refundable thirty (30) days after the date of purchase.


Refund Requirements

Unused items may be returned for a full refund (less shipping/handling) within 30 days of the original date of purchase under the following two conditions:

  • It is still in its original condition such that it can be resold; AND
  • The AFC® Learning System has not been activated.

Please enclose a copy of your original invoice. If you do not possess a copy of your invoice, kindly ensure inclusion of the following details within the designated box:

  • Full ship to name, and
  • Invoice number (if available).

You will receive credit for the price of the program in the original form of payment you provided. We do not issue credit for any shipping or handling charges. You are responsible for return freight fees. Please note we do not provide return labels. Refunds can take up to 15 business days for the credit (if applicable) to appear on your account.

AFC® Exam Fees

AFC® exam fees are non-refundable and non-transferable thirty (30) days after the date of purchase.

Refund Requirements

AFC® exam fees are ineligible for refund if registrant has scheduled and/or completed the AFC® exam. All approved refund requests will be issued for the original purchase amount less a $100 non-refundable administrative fee.


AFCPE® Essentials Courses

AFCPE Essentials Courses are non-transferable. AFCPE Essentials Courses are non-refundable five (5) days after the date of purchase.

Refund Requirements

Unused items may be returned for a full refund (less shipping/handling) within 5 days of the original date of purchase under the following condition:

  • The Essentials Course has not been activated.

You will receive credit for the price of the course in the original form of payment you provided. Refunds can take up to 15 business days for the credit (if applicable) to appear on your account.

Requestor Information

Requestor Contact Name(Required)
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Tracking Details (If Applicable)

Refund & Transfer Policy Confirmation(Required)
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